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Shipping and return

Delivery and Returns of your order

 

DELIVERY OF YOUR ORDER

 

Packages are oversized, protected and are generally dispatched within 48 working hours upon receipt of your payment and preparing your order.

 

The shipping mode for England and other European country (See the list) is made with the carrier DPD or GEFCO delivered with signature. The price includes delivery tracking and insurance.

 

Whatever the chosen shipping method, we will provide with a link that lets you track the online delivery of your package.

 

Shipping costs also include packaging, handling and postage. They may contain a fixed part and a variable part based on price or weight of your order.

 

We advise you to group your items in one order. In fact, the shipping is FREE for England from 100 € purchase so why not? A good technique is to buy bulk!

 

We unfortunately can not group two distinct orders of recipients and you will have to pay shipping costs for each of them. It is better to group your purchases with friends or family in a single order!

 

Your package will be dispatched at your own risk, but special care is taken to protect fragile products. 

All our packages are shipped oversized and protected.

 

If you have any questions regarding delivery, please contact us .

 

 

RATES FOR DELIVERY OF YOUR ORDER

 

Price for England following weight:

 

  • Free for all products

 

 

THE RETURN OF YOUR PARCEL

 

You legally have a withdrawal period of 14 days to return an item purchased on vistadeco.com article.

Despite of all our effort to offer the best possible service, if an object is missing or that your product is delivered damaged during checkout, we will do the necessary for you like free replacement and refund as soon as possible.

In some cases, error on your part in your order or broken product due to misuse, the cost of return will be your responsibility.

For everything about the return of your package, please contact us before.

Any problem have his solution! Way we can discuss your needs and together we will offer a viable return and a pickup directly to your shipping adress.

 

Best regards,

The vistadeco.com team.